Terms and Conditions
TannaGirl Creative Design makes every effort with their clients to determine their requirements before accepting the job and quoting the correct price. However if the client decides to add more features that will be out of pocket costs to TannaGirl Creative Design the price may change. The client will be notified of these changes to the price and will need to agree to the extra charging before continuing. If they client does not agree to pay the extra charges the feature will not be added.
Once an agreement has been made that you would like TannaGirl Creative Design to create your website, a 25% desposit is required before commencement. The remaining balance is required to be paid before the website goes live. Payment plans are are available however the payment must be made in full before your website will go live.
Domain name registration and Web hosting and email hosting is for 12 months. We will give the choice of looking after this yourself, by logging in and paying or you will be invoiced yearly a few weeks in advanced of it expiring.
Administrative Access to Your Website
TannaGirl Creative Design will provide administrative access to your website, in order for you to be able to edit the content of your website and generally maintain it. If you would like TannaGirl to mantain and update the content, you will be charged a minimal fee for each update. If updating is required by Tannagirl more than monthly you will be charged a monthly charge.
All payments are non-refundable. No exceptions will be made. We will not negotiate charge backs with any person or company. Our Refund policies are clearly stated above, and all clients are asked to read and agree to our terms of service prior to the start of any project.
Design changes cannot be made for free after the website has been published.
We will work with you in the designing stage to have your website the way you want! However once the design has been approved and installed on the client’s site, the design is considered approved and completed. Any additional design changes requested after installation will incur a fee.
Our websites are relatively easy to edit, and we will provide instruction on how to edit the content in your website. If you would like TannaGirl to mantain and update the content, you will be charged a minimal fee for each update. If updating is required by Tannagirl more than monthly you will be charged a monthly charge.
A small indiscreet link to TannaGirl Creative Design will appear at the bottom of the Client's website.
Once completed and your website has gone live, we will premote your new website on our website and on our social media pages. Please advise if you do not want us to do this to happen.